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The design and layout of the physical structure in which a contact center is housed can have a significant effect on the center's performance and its contribution to the corporation's bottom line. Furthermore, specific elements of effective contact center design can enjoy a larger positive return on investment (ROI) than others. 2Share is equipped with a highly qualified team that will study and analyze your case in order to provide you with the ideal setup for your contact center. The development of the site based on the customer Requirements, Gathering & Scoping (on-site visit), Outputs, some assumptions and design principles.

Facility Design

The following are partial elements that are taken into design/setup consideration.

Rooms
Agent Areas
Furniture and Agent Cubicles
Acoustical Considerations
Lighting
Air-Condition System
Raised Floor & Ceiling
Fire Fighting
Access Control Systems

 

 

 

 

 

 

 


 

 

Call Centers

Outsourcing

Site Preparation

 

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